Getting Started

This guide provides tips on how to correctly prepare your ads for printing.

First things first:
Notify your account executive that you'll be submitting your ad to our Digital Ad Composition Department.

We recommend customers send "Test Files" whenever the customer is new, has not sent us work electronically in the past, or is changing formats or applications for jobs done previously. The earlier in the design process we get the test file, the better. We will analyze your files and give you any feedback necessary to improve those files. This will ensure the job proceeds smoothly once it is in production. There is no charge for our test file analysis.
Submitting ads to adcomp@the-papers.com (atalladino@the-papers.com for House & Home and Pets • Livestock) is preferred, but you may deliver them to us on ZIP, CD-ROM, floppy-disk or flash drives. We return flash drives, but are not responsible for returning any other types of digital storage media.
Questions for The Mail-Journal, Senior Life or the Paper? Call the Digital Composition department at (800) 733-4111, ext. 2337 or e-mail adcomp@the-papers.com.
Questions for House & Home or Pets • Livestock? Call Arlene Talladino at (800) 733-4111, ext. 2346 or e-mail her at atalladino@the-papers.com.
Every effort will be made to contact you and resolve any file problems that may occur prior to deadline. However, we are not responsible for unprintable files submitted after the deadline.